30 DAY MONEY BACK GUARANTEE
We want you to be completely satisfied with our products and will gladly provide you with a money back guarantee.
If you do not love our product, simply message us directly @mrlinenco, or
please e-mail us with the order reference to request returns: retail@mrlinenco.com.
Return products must be in new, unworn, unwashed condition with tags attached. We will refund your money straight back into your bank account once received. Applies to Mr. Linen Co's original products.
FREE EXPRESS SHIPPING - AUS
All orders are shipped via Australia Post or Sendle at the following rates are dispatched within 24 hours of purchase on business days.
Region |
Delivery |
Cost |
Australia |
2 - 4 business days
|
Free |
Rest of World - Standard
|
6 - 25 business days
|
Free
|
Rest of World - Express |
4 - 12 business days |
$20 |
Please also note, the further you are from Australia the longer it will take to reach you.
Once your order has been shipped, you will receive an email notification with tracking information.
Most orders are fulfilled from our Distribution Centre, however due to stock availability your order may be split and be fulfilled from multiple locations. If you have received your order and you have a missing item, it is likely your package has been separated in to two shipments. If this is the case, you should receive two tracking emails.
Please be aware that international orders may be subject to additional import taxes and duties. In most cases, such duties are charged once the parcel reaches its destination and these may vary widely from country to country. When you make a purchase from Mr.Linen CO, you are liable for any additional duties so please take this into account when placing your order.
PRE ORDER
Pre Orders will be dispatched for delivery within two business days of them being receipted in at our distribution centre. The estimated date of arrival is specified on the product page and can be subject to change. If you would like to edit or cancel your Pre Order please send us an email: retail@mrlinenco.com
EXCHANGES
If you would like to exchange an item, we recommend that you simply place a new order online and request a return of your existing item.
RETURN ADDRESS
PO BOX 1812
Kingscliff NSW 2487